Digital is disrupting the world - and re-inventing business models in all industries - but especially Retail
​
BUSINESS TECHNOLOGY
Digital and the Internet of Things is transforming Retail and the architecture of IT systems and processes. Many Senior Line Executives say they are still struggling to understand the digital revolution and how they should best adapt their technology platforms from being information providers to dynamic drivers of business strategy and operations. Scaleability for big data and the integration bus are both major issues, but above all this is the question of how to adapt the Technology Architecture from a legacy ERP configuration to big data analysis, seamless integration and applications interfaces so as to support the new digital business strategy, achieve global competitive reach through omni channel capability and stay competitive in the fast changing trading and social environments.
BUSINESS TECHNOLOGY
NEW TECHNOLOGY FOR THE DIGITAL AGE
Digital technology and global data exchanges are tranforming world trade. On line vehicles give global reach to the smallest businesses and new product can go viral worldwide within hours. Digital is also driving the move back to local product sourcing as well as the growth in e-products. Social media is driving instant transparency and customer judgements on products and services. Businesses need to acquire the new technology platforms that integrate all these data and enable them to market globally with products and services that respond to consumer needs and wants
DIGITAL CHANGES THE BUSINESS MODEL
Achieving Seamless Retail capability is just the beginning for the business. The new Digital era means restructuring and re-orienting the organisation to use data and people input from external and internal sources to adapt business strategies, operations and processes. Customers want digital, mobile, bricks and mortar and mobile - and they expect to be able to move from one to the other seamlessly.
CEO's NEED TO DRIVE CHANGE
​
To succeed in the new trading environment, businesses need to change significantly the way they think about their business, customers, stakeholders and operation. Digital is changing everything - from the Business Model through product strategies, distribution channels, supply chain, Technology platforms, Marketing and Social media programmes. Boards must understand Digital Technology - and they will need Chief Digital Officers empowered at Board level to build the relevant capabilities and reorient the organisation